Fuliza Mpesa is a service that allows M-PESA customers to complete their
M-PESA transactions when they have insufficient funds in their M-PESA account.
What are the requirements and how do I activate Fuliza M-PESA
Service?
You need to be an
M-PESA registered customers with an active Safaricom line. Dial *234# and
select Fuliza M-PESA to opt in.
How many accounts can I
hold for Fuliza M-PESA services?
Every M-PESA registered
line will be treated as a different account. Each mobile number will qualify
for Fuliza M-PESA and will be awarded a limit. This limit will be reviewed
every 3 months depending on your usage.
How will I know my
Fuliza M-PESA account details?
Dial *234# and Select
Fuliza M-PESA to check your limit, balance, mini statement and opt out option.
Every time you transact using Fuliza, you will receive an sms with the
outstanding Fuliza amount.
How many times can I use
Fuliza M-PESA?
You can use it as many
times as needed as long as you are within the allocated Fuliza M-PESA limit.
Which M-PESA
transactions can I complete using Fuliza M-PESA?
Lipa Na M-PESA: Buy
goods and Paybill as well as Send money.
How do I use my Fuliza
limit?
All you need to do is
transact normally on M-PESA and if you have insufficient funds, Fuliza M-PESA
will cover the shortfall.
How do I grow my Fuliza
M-PESA limit?
Continue using Safaricom
and M-PESA services frequently and repay Fuliza M-PESA on time by toping up your
M-PESA account.
Can I withdraw money
from Fuliza?
No, you cannot withdraw
funds from Fuliza M-PESA.
How much will I be
charged for using Fuliza M-PESA?
You will be charged 1%
access fee and a maintenance fee on the outstanding balance as per below table.
Normal M-PESA transaction charges apply.
Band
|
Tariff
|
Promotional
Tariff for 30 day from launch
|
0-100
|
One-time
fee of KES 2
|
One-time
fee of KES 0
|
101-500
|
KES 5
per day
|
|
501-1000
|
KES
10 per day
|
|
1001-1500
|
KES
20 per day
|
|
1501-2500
|
KES
25 per day
|
|
2501-70000
|
KES
30 per day
|
How will I repay my
Fuliza M-PESA?
Any funds received
or deposited in your M-PESA account will automatically be used to clear your
outstanding Fuliza M-PESA.
What is the minimum and
maximum amount I can send using Fuliza M-PESA?
M-PESA limits apply as
below;
- Transaction limits 1- 70,000/=
Will I get money
reversed if I send/pay to a wrong number/till and had used Fuliza M-PESA?
M-PESA reversal process
applies as long as the recipient has not utilized the funds. You can also
initiate reversal by sending the M-PESA SMS to 456
NB: Transactional charges will not the
reversed.
Is Fuliza M-PESA a loan
product?
No. This is a continuous overdraft service that allows you to complete M-PESA transactions when you have insufficient funds.
Are there any Penalties
for late repayment?
You will not have access
to your Fuliza M-PESA limit if you have any unpaid balance after day 30. This
will however be restored on full repayment of your Fuliza balance.
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